Terms of Service

Program description

The Union of Pinnacle Tenants (“UPT”) operates a text message program for tenants to quickly report building issues. In some cases, tenants will receive follow-up text messages from the union leadership, including clarification questions and periodic check-ins to update the status of the issue.

Message frequency

Tenants will receive approximately 1–5 messages per month, depending on the reports sent and follow-up or clarifications needed.

Costs

Message and data rates may apply from your mobile carrier. UPT does not charge for the program.

Opt-out and help

Reply STOP to any message to opt out immediately. Reply HELP to receive help contact information.

Carrier notice

Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and other major US carriers.

Consent

By opting in, you agree to receive text messages from UPT related to your reports. Consent to receive texts is never a condition of any other service. See our Privacy Policy for how we handle your data.

Contact

Questions or help: proofinnumbers@pm.me.